Com.... Quiz - Scenario 1 : Easy
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Question 1 of 5
What did the customer need assistance with?
Purchasing a domain
Connecting a domain to their website
Updating their website’s content
Setting up an email account
Question 2 of 5
What is the first thing Tech Support asked the customer about?
If they used FTP to upload files
If they waited 48 hours for DNS changes
f they updated the domain’s DNS settings
If they can access the website using the temporary URL
Question 3 of 5
What does the “Coming soon” page indicate?
The website is under maintenance
The domain has been successfully connected
The DNS changes are still propagating
The customer has not uploaded their website files
Question 4 of 5
How can the customer view their website before the DNS changes have propagated?
By visiting their domain
Using the temporary URL provided
Through the hosting account’s dashboard
They cannot view it until propagation is complete
Question 5 of 5
What should the customer do if their domain still isn’t showing their website after another day?
Wait longer for the DNS to propagate
Upload the files to the hosting account again
Contact tech support for further assistance
Change the nameservers again